GENERAL QUESTIONS
You can use either, but a phone with a camera will make it easier to snap a shot of and submit your receipts.
Don’t worry! If we run into any issues with your vet visit or IAMS™ pet food receipts (ie. We cannot read them or they have invalid dates), you will be sent an email informing you of exactly what we need. Just be sure that email doesn’t get stuck in your junk, spam or clutter folder. It will come from info@iamscheckupchallenge.com.
No problem! Just email us at iams@elitedigitalagency.com and one of our team members will respond promptly and assist you with the process of updating your submission.
Please email us at iams@elitedigitalagency.com. Include as many details as possible about the problem you’re having and one of our IAMS™ team members will get back to you as soon as they can.
Simply click the unsubscribe link in any email we sent you to opt out of future communication.
QUESTIONS ABOUT MY VET VISIT RECEIPT
Your vet visit receipt must be dated between 4/01/24 and 5/31/24 to qualify.
Your vet visit receipt must include the name, address and phone number of the vet office you visited, and a detailed list of services performed along with their prices.
That information is required for you to qualify for the vet visit rebate, so please clearly write the organization’s address and phone number on the receipt before you send it to us.
The IAMS™ Checkup Challenge only covers one vet visit per dog or cat, up to $100.
QUESTIONS ABOUT MY IAMS™ PURCHASES
It’s simple! All you have to do is purchase $50 worth of IAMS™ pet food from Walmart Canada between 4/01/24 and 5/31/24 in a single transaction. Keep your original receipt; you’ll need to submit it as proof of purchase.
Your IAMS™ pet food receipt must be dated between 4/01/24 and 5/31/24 to qualify.
Your receipt or receipts need to include the retailer’s name (WalMart Canada), date of purchase, how many IAMS™ pet food products you bought, and how much they cost. We need a clear picture of your entire receipt. Be sure it's in focus, well-lit and that we can see the whole thing. If your receipt is long, you will be able to upload multiple photos later.
No. Your $50 purchase of IAMS™ pet food must be completed in one transaction. You will be able to complete your simple rebate claim process by uploading your IAMS™ pet food receipt on www.iams.ca/en/checkupchallenge. So, if you already have your IAMS™ pet food receipt along with your vet visit receipt handy — now’s the perfect time to get started
Yes, you can submit your receipt for qualifying purchases made through WalMart Canada online or online delivery services where the product(s) are purchased via WalMart Canada.
QUESTIONS ABOUT MY REBATE
The rebate for this program is being sent via PayPal. So, please ensure to register for this program with the same email address that is associated with your PayPal account.
If your dog’s or cat’s vet visit total was less than $100, we’ll pay whatever you spent. If your dog or cat vet visit fee was more than that, your rebate will be $100. It’s just that simple!
It depends on the review process of your receipts . After you receive an email confirming your qualification, it will take up to 48 hours after you authorize the PayPal transaction.
If you completed the entire application process but didn’t get a confirmation email from us, please check your spam, junk or clutter folders.